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Job

Lifestyle Team Lead (Travel)

Job Title: Lifestyle Team Lead (Travel)
Location: Hong Kong
Industry:
Salary: HKD 350000 to HKD 450000
Reference: PL/LTL/TRAVEL/HK
Contact Name: Patrisha Lyle
Contact Email: plyle@space-exec.com
Job Published: January 31, 2020 20:34

Job Description

  • Our client are one of the worlds most established lifestyle service brands with a solid presence in Asia
  • Integral part of the APAC team
  • Reporting directly into leadership

Our client are one of the worlds most established travel brands with a solid presence in Asia. 

As a Lifestyle Team Manager, you will be responsible for managing around 6-8 individuals of different specialist backgrounds including travel, dining, tickets and creative. You will need to have strong experience working in customer service in a management capacity.

The team deals with all types of lifestyle requests from their members globally. The market is incredibly exciting and dynamic and they need leaders that have a real sense of what makes great customer service and can play a big part in helping to innovate and improve their service.

Key Responsibilities

  • You must have passion for working with and developing people as you will train/ recruit/ motivate and lead your team's performance as they fulfill highly specific and unique customer briefs 
  • The position entails the management of a diverse and dynamic team. You should thrive in a busy, fun environment which has teamwork at its forefront
  • A passion for customer service is essential as well as the ability to thrive under pressure

Key requirements

  • Energetic and passionate individuals with proven experience of managing a team, including developing of individuals
  • Proven capability to own and lead projects
  • Seasoned in the development and execution of team and department-level strategies
  • Luxury and VIP Travel and/or Hospitality industry experience preferred
 

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