Payment Partnership Manager (Amsterdam)

Posted 04 October 2023
Job type Permanent
DisciplineTechnology - Transformation & Consulting

Job Description

Renowned as a borderless payment innovator, our client's solution is embraced by global online and in-store merchants spanning 55+ countries. Seamlessly connecting millions of merchants with over a billion mobile payment app users, our client has transformed the payment landscape.

By eradicating the intricacies of individual mobile payment app integration, our client's singular integration stands as a game-changer. Crafted under the guidance of an industry luminary, their pioneering solutions present boundless global business opportunities.

Our client envisions a world of inclusive and convenient payment solutions for cross-border consumers and sellers. As part of the international team, you'll play a pivotal role in realizing this global vision.

What You'll Be Involved In:
  • Be responsible for managing and monitoring the performance of existing Financial Institutions (FIs) partnerships in your respective region/market.
  • Provide world-class payment services to our clients through effective relationship management and collaboration with key stakeholders.
  • Serve as the primary Point-of-Contact for local market knowledge, providing consultation on local payment products and landscape to the internal teams.
  • Establish and maintain strong relationships with payment partners, banks, payment service providers (PSPs), and acquirers.
  • Engage with key executives in the financial industry to foster partnerships and ensure alignment with business objectives.
  • Act as the key escalation point in negotiations and discussions with key influencers, partners, and regulators, ensuring that our interests are represented effectively.
  • Collaborate with cross-functional teams to support and prioritise new product and channel launches.
  • Lead the coordination and cooperation between FI partners, product teams, and headquarters to drive successful outcomes.
  • Contribute to marketing operations to driver higher usage and conversion rates for payment channels.
  • Work closely with marketing teams to develop strategies and initiatives that enhance customer engagement and promote adoption.
  • Monitor and manage key performance of all payment partners in your respective countries.
  • Track key performance indicators, identify areas for improvement, and implement action plans to enhance performance and optimise the partnership ecosystem
  • Assist in building and efficient funds management network in the responsible market, working towards establishing seamless and secure payment processes.
Desired Profile and Skills:
  • Proven experience in managing and nurturing partnerships with financial institutions, banks, or payment service providers.
  • Understanding of the payment industry landscape, including payment methods, regulations, and emerging trends.
  • Negotiation and communication skills, with the ability to engage with senior executives and regulators effectively.
  • Demonstrated project management skills, with the ability to lead cross-functional teams and prioritise initiatives.
  • An analytical mindset with the ability to interpret data and identify actionable insights t drive performance improvement.
  • Familiarity with marketing operations and strategies to enhance customer engagement and increase adoption.
  • Organisational skills and attention to detail, with the ability to multitask and meet tight deadlines.
  • Self-motivated and proactive, with a passion for driving results and achieving business objectives.
  • Fluency in English is required. Proficiency in other languages is advantageous.