This year's Singles Day saw a notable shift from the glamour of previous years to the prioritisation of social concerns. Alibaba launched an eco-friendly vertical channel on Tmall, with discounts offered on eco-friendly products to incentivise more sustainable purchasing decisions.
Additionally, live streaming stole the show with celebrity host Li Jiaqi's live streaming session generating 250 million views and selling a staggering US$1.7 billion worth of goods in 12 hours.
Live streaming offers an accelerated conversion to 30%, 10x higher than other marketing channels and enables brands to improve their approach and differentiation. It is predicted that by 2026 10-20% of all e-commerce sales will be initiated by live stream.
There was also a significant increase in the diversity of consumers as a result of Covid driving more elderly consumers online. To better serve them, Alibaba launched a Taobao senior mode featuring larger text and icons and voice-assisted technology, making it easier for senior citizens to search for products using voice commands.
Singles Day 11.11 in numbers -
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