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Customer Experience Management vs Experience Design

by Nick Lambe

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Thanks to everyone who turned up for our Hong Kong Digital Mixer event on Thursday 24 October 2019. 

The evening was centred around ‘Customer Experience Management vs Experience Design’ with a discussion held by David Kohler - Regional Head, Experience Design & Culture, Generali Asia

David spoke about his views on the design process, teams and designing in-house or through agencies during the design process. 

A fantastic event and the first of many for Space Executive Hong Kong.