Lead UX Designer (Insurance)

Job Title: Lead UX Designer (Insurance)
Contract Type: Permanent
Location: Hong Kong
Salary: HKD
Reference: LW/HK/LUXD
Contact Name: Liz Waddams
Contact Email:
Job Published: October 11, 2019 10:01

Job Description


  • Lead Design role in well-known insurance giant
  • Opportunity to help build a team
  • Fantastic package and benefits


A leading player in the insurance industry is on the hunt for a lead UX designer to join their growing in house digital transformation team. You will be responsible for helping the head of build a team of UX designers and architects who will play a crucial part in developing the forward thinking digital strategy and putting it into process.


Key Responsibilities

  • Liaise with key stakeholder to define user motives and digital transformation strategy, whilst identifying any pain points which require attention.
  • Conceptualize and design Beautiful, usable, desirable user centered experiences for web, mobile, wearables, tablet and desktop 
  • Creation of detailed/high spec story boards, journey maps, wireframes, personas and prototypes
  • Visual design and ideation
  • Establish activate and ambassador a constant and forward thinking full process design strategy and approach with the user in mind.
  • Ensure documentation of design principles, style guides and standards.
  • Manage outsource agencies work flow and deliverables


Key Requirements

  • 6 plus years in user experience/design field 
  • Extensive experience building, managing and mentoring teams
  • Expert knowledge in UX design principles and methodologies
  • Experience in QA
  • Service design experience would be a bonus
  • Ability to create customer journey maps, wireframes, rapid prototypes, information architectures and workflows
  • Experience working within Agile environments and running scrums
  • Strong visual/digital design skills
  • Confident leader who has experience liaising and presenting to key stakeholders
  • Asia experience
  • Mandarin/Cantonese would be a bonus

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