Lead, Training & Communications

Posted 28 July 2022
Job type Permanent
DisciplineLeadership & General Management
EA License No.15S7496

Job Description

  • Part of the team’s GTM plan for new product launches, working closely with internal marketing teams to execute pilot communications plan for external clients
  • Design training manuals for both internal and external pilot users
  • Host change forums, frontline panels and be in charge of internal feedback
  • Take ownership on all language related content for digital solutions
  • Create internal communication materials and engagement plans
  • Facilitate virtual employee events
  • Collaboratively work with internal stakeholders and regulators to address governance issues
  • Identify, escalate and resolve risk, conduct and compliance matters


The right candidate should be an inspirational leader who has rich experience with new product launches in a B2C environment:

  • Creating communications materials
  • Stakeholder engagement and change management
  • Training gap analysis
  • Content creation for GTM training purposes
  • Working knowledge with Scrum or other Agile development methodology