• Part of the team’s GTM plan for new product launches, working closely with internal marketing teams to execute pilot communications plan for external clients
• Design training manuals for both internal and external pilot users
• Host change forums, frontline panels and be in charge of internal feedback
• Take ownership on all language related content for digital solutions
• Create internal communication materials and engagement plans
• Facilitate virtual employee events
• Collaboratively work with internal stakeholders and regulators to address governance issues
• Identify, escalate and resolve risk, conduct and compliance matters

The right candidate should be an inspirational leader who has rich experience with new product launches in a B2C environment:

• Creating communications materials
• Stakeholder engagement and change management
• Training gap analysis
• Content creation for GTM training purposes
• Working knowledge with Scrum or other Agile development methodology