• A leadership role
• Attractive remuneration
• Great for career growth

Our client, a Digital Bank, is looking for a KYC specialist to be part of their pioneering team.

Key Responsibilities

• Will perform KYC documentation accuracy and completeness checks
• Follow up with clients on retrieval of data/documents when necessary
• Involved in managing customer complaints and feedback and ensure that matters are resolved
• Collaborate with various teams across the organisation to ensure that appropriate measures are adopted
• Involved in analysing and providing feedback to relevant teams to streamline/improve processes

Key Requirements

• More than 8 years of prior experience in managing client relations pertaining to complaint handling and KYC processes
• Familiarity with local banking regulations is a must

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EA Licence No.: 15S7496