Infrastructure & Operations Specialist

Posted 19 April 2023
Job type Permanent
DisciplineTechnology - Transformation & Consulting

Job Description

Our client is looking for a passionate seasoned professional to join the IT Operations and Infrastructure Management team. You will be in charge of the Bank's overall IT operations, infrastructure support and production control. You will also be responsible for managing the daily IT operational tasks, improving the productivity and maintaining the stability of the bank's infrastructural environment over cloud infrastructure.

Key Responsibilities:

  • Execute day-to-day processes and activities of IT Operations & Infrastructure to ensure the reliability, availability and security of systems, services and infrastructure through the established IT Operation's policies, procedures and processes

  • Administer Bank's infrastructure including but not limited to Core banking applications, the end user IT assets, data backup & storage operations, local payment systems (SWIFT, MEPS+, PayNow/FAST) and third-party applications

  • Collaborate cross-functionality to solve complex incidents and problems and implement application operations (upgrades, migrations, and patches)

  • Assist on IT-related incident management of unplanned interruptions, malfunctions and quality reductions of IT services provided

  • Assist on IT team and relevant department(s) on the Bank's disaster recovery strategy, planning and the corresponding drills and executions

  • Assist on capability and performance management activities

  • Assist on change management and release management processes

  • Assist on IT-related audits and assessments where required

Key Requirements:

  • Bachelor Degree holder or above in Computer Science, Information Technology, or related disciplines

  • Minimum 5 years of experiences in Project Management, end-user and IT infrastructure support. Related experiences in banking and finance is preferred

  • AWS or Azure certifications

  • Solid understanding and practice of cloud infrastructure, experience with AWS/Alibaba Cloud will be an added advantage

  • Strong communication skills and ability to collaborate with various teams similarly to ensure effective delivery of projects

  • Experienced in third-party management e.g., third-party services, data centre solutions

  • Additional scripting and automation expertise will be an added advantage

  • Proficient in English and Mandarin to communicate with our Mandarin-speaking stakeholders

Apply now if you check those boxes or send your updated CV to!