• Lifestyle service brands with a solid presence in Asia
• Integral part of the APAC team
• Reporting directly into leadership  

Our client is one of the worlds most established hospitality brands with a solid presence in Asia.

They are seeking a Head of Client Services, SEA where the you will be the key operational support to Team Managers in their SEA offices. You will be responsible to create a motivated and dynamic management team for the various teams to meet their targeted performance levels and to develop and execute an overall strategy, and to be a key driver on the strategy for the SEA region. 

Other key responsibilities

• Owning and contributing to wider strategic goals for the SEA region ensuring that there are plans in place for growth
• Working with the Client Services and Business Development teams on client related matters
• Scoping out and delivering unique and innovative service improvements that are both market leading and sets the standard within the business 
• Oversight and compliance on local and regulatory matters to ensure the continued and smooth operation of their business in SEA
   

Key requirements

• Experience of working in a concierge business
• Experience in Project Management
• Proven leadership at a strategic and/ or Head of Department level including management of managers
• Knowledge of HR and experience managing/ implementing policies and processes in this area