• Leadership role
• A world leading retail bank
• Attractive salary and benefit

Our client, a world leading Retail Bank, is looking for a Senior Director to head up the entire web platform for retail banking worldwide, encompassing 29 markets, 4 key team locations, and millions of unique visitors daily.

This role is suited to someone with significant experience in multinational websites, who can cover strategic business responsibilities, understand the ground level day to day technical requirements, manage a high performing team across 5 time zones, all whilst maintaining a live web environment which provides a frictionless experience for users across the globe.

Key Responsibilities

• Business side: work with stakeholders in all areas of retail banking, across other offices/ locations, handle relations, obtain buy in. Manage PNL.
• Technical side: be responsible for the website, acting as the official voice of the domain globally. This means you need to live and breathe every aspect of it, being fluent in the systems and technologies used by the bank
• Management side: you'll be leading a high performing team across time zones. Hire, manage, mentor, inspire. Be a people leader

Key Requirements

• At the very least, 10 years' experience (ideally significantly more)
• Core experience must be in website development / management
• Proven experience in a leadership role covering live websites (across multiple domains/markets at the same time)
• Prior experience in banking would be a plus but is not a must
• People leadership experience: at least 7 years of having managed teams
• Background in computer science/engineering /developer roles would be a significant advantage

Technical skills:

• CMS platforms (WordPress or Adobe Experience Manager)
• Content Delivery Platforms (Akamai)
• Google Marketing systems (google analytics, etc)
• Personalisation Tools (CDP/DMP)
• Digital Experience Measurement Tools
• Agile Methodology

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EA Licence No.: 15S7496