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Director of Partner Operations
- Posted 11 November 2022
- LocationIndia
- Job type Permanent
- DisciplineTechnology - Transformation & Consulting
- Reference7667
Job Description
The client is a leading fintech payments platform, originally founded in Africa, who are looking for a Director of Partner Operations to continue the growth of the business and oversee the services across the partner/customer lifecycle.
The role will report to COO/MD of the business.
Key Responsibilities
- Work closely with other functions across the business, to ensure timely operational delivery to client partners
- Monitor operations daily to ensure processes move swiftly
- Setup of tools and KPIs to resolve issues quickly
- Coach and develop more junior members of the team
- Manage team budget
- Design, develop, and update operations practices, and ensure compliance with best practices and guidelines
Key Requirements
- 5+ years' management of operations
- MBA desirable but not essential
- Experience working for a high-growth start-up business
- Experience in application of LEAN/Six Sigma/Agile ways of working to various operational projects
- Successful track record in scaling operational solutions
Due to the volume of applications, only relevant candidates will be contacted