Director, Digital Consulting

Job Title: Director, Digital Consulting
Contract Type: Permanent
Location: Singapore
Industry: Leadership & General Management
Reference: MS/DDC/IFS/SG
Contact Name: Mehul Shah
Contact Email:
Job Published: October 31, 2021 12:54

Job Description

  • Based in Singapore
  • Good understanding of Digital trends in Financial Services
  • Excellent career growth

My client, the world's leader in digital payments technology, are looking to hire an individual to be the Subject Matter Expert (SME) for digital payments across Asia Pacific.

You will own significant components of client consulting engagements and in some cases, leading the end-to-end delivery of them.


Key Responsibilities

  • Contribute to the development of the Digital consulting offerings and engagement delivery in Asia Pacific to help our clients protect and grow payments across digital channels
  • Monitor market developments on Digital disruption and trends and provide feedback to internal teams to help strategy and response to the evolving ecosystem
  • Develop trusted advisor relationships with client senior executives through impactful Digital consulting engagements
  • Prepare client proposals and project plans, identifying dependencies, roles and responsibilities, scope and deliverables
  • Participate in delivering project engagements by preparing project materials including interview guides, data requirements, concepts, frameworks
  • Conduct industry research to identify global best practices and distil insights relevant to the client problem at hand
  • Continuously build knowledge, surfacing new insights and producing thought leadership pieces that contribute to practice development
  • Create compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly support thought Leadership projects on the future of payment to our clients and partners

Projects you will be a part of include:

  • Payment strategy review and roadmap design, digital payments wallet assessment and launch, mobile banking App review and enhancement.
  • Driving digital engagement on client portfolios powered by our data, collaborating closely with the data science teams on building data driven solutions to drive digitization and growth of payments with clients, development of industry landscape evaluations and best practices.

Key Requirements

  • Minimum 12-15 years’ relevant experience in consulting, corporate strategy, or business management
  • Good knowledge of the digital payments industry landscape and developments, consumer trends and regulatory changes in Asia Pacific and globally
  • Good understanding of Digital trends in Financial Services
  • Excellent client relationship management with strong sales orientation, experience selling major projects/ideas to senior management. Strong presentation skills.
  • Superior analytical and problem solving skills, with demonstrated intellectual and analytical rigor
  • Strong team orientation, collaborative, diplomatic, and flexible, able to work effectively in a matrixed organization
  • Ability to progress multiple projects concurrently
  • Strong commercial acumen, with experience in working on business/value cases that prove ROI
  • Proven ability to drive innovation and lead change in successful top tier companies


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