Key Responsibilities

• Conduct regular face to face meetings with partners to discuss all work in progress and Debtor balances
• Ensure that all actions and issues with respect to the allocated ledger are followed up and resolved within agreed timeframes, escalating where necessary
• Focused management of risk debt balances to ensure that bad write offs and provisions are minimised
• Assist in ensuring that missing timesheets are followed up and submitted within the agreed timeframes
• Assist in monitoring the billing inbox, ensuring that requests for time and disbursement transfers, write offs, copies of billing guides, general queries etc are actioned within agreed timeframes
• Preparation and processing of invoices within agreed timeframes to ensure time and disbursements transactions are complete and accurately charged in accordance with client engagement letters and partner instructions
• Coordination and submission of monthly billing forecast estimates, ensuring that estimates are accurate, reflective of partner conversations and all pledged invoices materialise.
• Provision of detailed financial information in support of bills, i.e. hourly schedules, disbursements and narrative breakdowns for matters and clients when requested.
• Responsibility for e-billing clients and processes where required.
• Regularly monitor and ensure adherence to all documented internal processes and controls.
• Identify and resolve tax related (Withholding tax, Corporate Income Tax, Value-added Tax) issues, including those resulting from multi-jurisdictional billing.
• Manage and resolve general enquiries from clients, partners and fee earners relating to billings and debtors.
• Manage and resolve queries from the Partners and other Support Teams in Asia Pacific and London.

• A minimum of 5 years’ experience. Legal industry and professional services experience is preferred
• A strong debt collection background desirable
• Knowledge of local accounting, reporting and tax requirements essential.
• Advanced level Excel essential, with ability to use other Microsoft applications including Word, PowerPoint and Outlook. 
• Experience of using Elite 3e software an advantage.
Needs to be fluent in English. Cantonese and Mandarin an advantage.

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